Always-on agents for freight forwarders
Win quotes while you sleep.
The first good offer usually wins the customer. Our agent answers every quote request in minutes, at any hour, from your own rates and your margin rules. Your team approves, and wakes up to quotes already sent.
A model reads. Code decides. A person approves.
The agent never invents a price and never sends anything on its own authority.
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1
Read
A model turns the customer's email into fixed fields: route, cargo, weight, terms. It can read. It cannot set a price.
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2
Decide
Plain code prices the request from your rate card, margins and limits. The same input always gives the same answer.
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3
Approve
A person on your team approves or rejects the quote. Anything unclear is handed to a person, never guessed.
Questions leaders ask us
Where in our operations will agents create real value?
Start where speed decides the outcome: quote requests that arrive outside office hours or pile up during the day. The same pattern later fits other repetitive, rule-based work.
What risks do agents carry, and where does our data go?
The model only fills a fixed form and cannot set prices. Pricing is code that you can inspect, and a person approves anything that leaves the company. Ask us for the details of where data is processed.
How will we know an agent is ready for live work?
We check the agent against questions with known answers before it sees a real customer, and it starts in approval mode so your team reviews every quote.
Wake up to quotes already sent.
Awake Agents is early access software, working with a small number of forwarders.
Ask for early access